If you’re reading this, it means you have already had your portrait session and are anxiously awaiting to hear about an appointment time so you can see your finished portraits. I can assure you, I am just as excited for you to see your final images as you are! I appreciate your patience as I edit your final gallery.
When everything is complete, you and I will set up a time to go over all your images together. I have written this particular post so you can plan accordingly for this appointment. If I had to estimate a timeframe for the appointment, it could be anywhere from 30 minutes to more than an hour. It may not take that long, or you may need a bit longer. This is the time to make your image selections and purchasing decisions, so I don’t want you to feel rushed into decisions because you had to race out the door. Also, please have everyone who needs to be a part of the decision-making process with you at this appointment. If a spouse or someone else needs to weigh in on the final image selections or financial decisions, we need to schedule at a time so they can attend with you. (If you have young children who would get impatient sitting through this process, as most children would, it is advised to make other arrangements for their care.)
One post I highly encourage you to read before you come to your viewing and ordering appointment is an article I wrote on choosing artwork for your home. Click HERE to see that article.
To go review the pricing for the different products and digital collections in my Welcome & Pricing Guide, please click HERE.
Special Note for Wedding and Engaged Couples: This appointment is a little different for you in that you are not selecting digital images, they are already included in the wedding collection you have purchased. You will be receiving ALL final edited images in your gallery! This appointment is still important for you in that we will go over all the images and make any changes you might need. AND if your are looking through your engagement pictures, we will need to choose and design your save the date cards! If you are a bride and groom, we need to go over your album selections. Of course, you are welcome to order and purchase additional items. These images will be enjoyed for years and generations, and if the budget works to purchase a beautiful statement piece for your walls, I’m sure you won’t regret it! I highly encourage you to bring along any family members with you, this is an exciting appointment and I want to include everyone who wants to join in!
At the beginning of your appointment, you will see a slideshow of all final edited images. (I think this might just be my favorite part!)
After the slideshow, you will view each final image–one by one–on the very computer screen that I used to edit them. Seeing your pictures on this particular screen is one of the keys to WHY I want to view your images with you. It turns out, having a calibrated computer screen is crucial to knowing what your portraits are supposed to look like. If I show you a picture on my calibrated screen, then show you that same picture on an uncalibrated screen, there could be a vast difference in the colors of the picture. So for you to see each picture as it truly is, the way I edited it and the way it should print through my professional lab, you need to see it on a calibrated screen.
Also, if there are any images that need a change–making a vertical crop instead of a horizontal crop, for example–we can do this easily on my computer to see if the change turns out the way you were hoping.
Horizontal at the appointment:
Let’s make it vertical:
One of the services I offer during this appointment if you are wanting to purchase professionally finished prints is the ability to see what your portraits will look like on your own walls before you make any purchase decisions. This has been AMAZING in taking the confusion out of the ordering process. Custom photography is an effort and an investment all the way around. And many times, after all the work, people never actually get their portraits on their walls because of all the decisions left in making selections and determining appropriate sizes. It can easily get overwhelming. That is the reason why I decided to invest in this software and walk through the process with you. Let me tell you, having this resource has turned what was once confusion into excitement. And I don’t want you to miss out on the experience!
Let me show you how it works so you can take advantage everything I offer:
BEFORE the Appointment
Before your ordering appointment, I would like you to take a cell-phone picture of any walls that could be possibilities for displaying your beautiful portraits. (It is better to send me more walls than less–don’t worry, you are not required to make a purchase for any of the walls you send me!) Before you take the picture, tape or attach a ruler or piece of paper on the wall. Then step back, make sure you are facing the wall straight on (not at an angle), get as much of the wall from top to bottom as possible, and take the picture. You can text or email these pictures to me (I would love to have them at least 2 hours before your appointment time if possible if we are meeting at my home office. If we are meeting at your house, I can take the wall pictures when I am there.), and I can run them through my program and have them ready to go for your appointment.
Here is an example of a wall picture that has a piece of paper attached for measurement:
See the paper? See how the picture is taken straight on, not at an angle?
Now that I had the picture of the wall, I was able to show what their portraits would look like at different sizes and combinations. In this case, we could quickly see which of the portraits matched well on this wall. Then we tried different sizes to see what size looked best.
Here is what it looked like when the portrait was too small:
Now it might be TOO big:
So we tried this:
Ahhhh…just right! Now this family knows exactly which sizes to order and how those portraits will look!
A couple of final things need to be explained before closing this post. I want you to leave this appointment thrilled with whatever decisions you have made. I am here to help you with guiding you through those decisions and answering any questions you have. I LOVE getting to help you cross the finish line of having BEAUTIFUL portraits! But I do need to add that due to the custom nature of creating portraits of your loved ones, all purchases are final. You are welcome to pay by cash, check, or credit card. Once that payment has cleared, I will submit any print orders, as well as give you access to any purchased digital files. After orders are made, I cannot subtract from the order. Of course, you are welcome to add to the order, but I cannot delete or change items already purchased.
If for some reason you are unable to schedule a viewing and ordering appointment within 3 to 8 weeks of your session, I will archive the master files from your session for up to 12 months, unless other arrangements are agreed upon. When you initially booked your session, I locked in the prices at the time of your booking. That way, if there is a price increase sometime after you booked, you will not incur those increases for that session. However, because of the ongoing changes in the costs of running my business, I cannot guarantee these prices if the viewing and ordering appointment takes place outside a normally scheduled timeframe, which is usually about 3 to 4 weeks after your session. Therefore, if the viewing and ordering appointment takes place outside a 2-month window after your session, all orders will then be billed at the prices that are current during the time the order is made.
Once orders are placed, I usually have most items back in 10 days to 2 weeks. If a particular item takes longer (wedding albums, for example), I will let you know.
Thank you for reading through all these details! Please let me know if you have any questions as we prepare for your appointment.
See you soon!